Terms of Service

Effective date: August 24, 2025

These Terms of Service (“Terms”) govern your access to and use of the Weespin deep links and analytics platform, services, websites, mobile applications, SDKs, APIs, and related software (collectively, the “Services”) provided by Caelis Tech Studio SARL (“Caelis,” “we,” “us,” or “our”). By creating an account, accessing, or using the Services, you agree to be bound by these Terms.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to these Terms, do not use the Services.

Note: For privacy and data protection notices, please see our Privacy Policy.

1. About Weespin and Caelis Tech Studio

Weespin is owned and operated by Caelis Tech Studio SARL.
Registered address: Avenue de Nsimeyong, Yaounde, Cameroon
Contact: [email protected]

Weespin provides deep linking, link routing, device-aware app routing, attribution, and analytics tools to help customers connect users to apps or content and measure engagement.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services.
You may use the Services only for lawful purposes and in accordance with these Terms and all applicable laws, rules, and regulations.

3. Account Registration and Security

You must provide accurate and complete information when creating an account and keep it updated.
You are responsible for maintaining the confidentiality of your credentials and all activity under your account.
Notify us immediately if you suspect unauthorized access or use of your account.

4. Description of Services

Weespin enables:

Creation and management of deep links, QR codes, and routing rules.
Device, platform, and locale-aware redirection and fallback (e.g., to app stores, web, or custom destinations).
Analytics, attribution, and performance reporting based on events and metadata you configure.
APIs, SDKs, and integrations to embed link and analytics functionality in your properties.

We may modify or discontinue features with reasonable notice where practicable. Some features may be offered as beta or preview (see Section 16).

5. Subscriptions, Fees, and Payments

Some Services require a paid subscription or usage-based fees as described at the time of purchase or in your order form.
Billing and payments are processed by Paddle.com (the “Payment Processor”). By purchasing, you agree to Paddle’s terms, privacy, and acceptable use: https://www.paddle.com/legal
You authorize us and Paddle to charge your payment method for applicable fees, taxes, and recurring charges until you cancel.
Taxes: Fees are exclusive of taxes. You are responsible for applicable taxes, duties, and withholdings, except for taxes based on our net income.
Changes to pricing: We may modify pricing with prior notice and effectiveness on your next billing cycle.
Refunds: Except as required by law or expressly stated otherwise, all fees are non-refundable.
Late payments may result in suspension or termination of the Services.

6. Free Tier, Trials, and Credits

We may offer free tiers, trials, or credits. We may modify or discontinue them at any time. If you do not upgrade before a trial ends, your access may be limited or suspended.

7. Acceptable Use Policy

You agree not to, and not to allow third parties to:

Use the Services for any unlawful, harmful, deceptive, or fraudulent purpose; violate anti-spam, telemarketing, or platform policies (e.g., Apple/Google).
Mislead end users or route them to harmful, malicious, or inappropriate content; distribute malware or attempt to gain unauthorized access to systems or data.
Interfere with or disrupt the Services, reverse engineer, decompile, or attempt to derive source code except as expressly permitted by law.
Bypass or breach any security or rate-limiting mechanisms.
Collect, use, or process personal data in violation of applicable law, or without required disclosures/consents (including for cookies, SDKs, or analytics tracking).
Process special categories of data, children’s data, precise geolocation, financial, health, or other sensitive information via the Services without our prior written consent and lawful basis.
Use the Services to create or share unique identifiers for cross-context behavioral advertising without consent where required.
Resell, sublicense, or provide the Services to third parties unless authorized in writing.
Infringe or misappropriate any intellectual property or proprietary right.

We may suspend or terminate accounts that violate this policy.

8. Your Content and Customer Data

“Customer Content” means links, metadata, routing rules, names, logos, creatives, messages, and other content you submit or configure in the Services.
“Customer Data” means data you or your end users provide, generate, or that is collected via your implementation of the Services (e.g., link events, device and referral data as configured).

You retain all rights to your Customer Content and Customer Data. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, modify, and display Customer Content and Customer Data solely as necessary to provide, secure, maintain, and improve the Services, to prevent or address service or technical problems, and as otherwise permitted in these Terms and our Privacy Policy.

You represent and warrant that you have obtained all rights, consents, and permissions necessary to submit Customer Content and Customer Data and to grant the foregoing licenses.

We may aggregate and de-identify data and use such Aggregated Data for analytics, benchmarking, and to improve the Services, provided it does not identify you or any natural person.

9. Intellectual Property

Weespin, including all software, code, designs, and documentation, is owned by Caelis and its licensors and is protected by intellectual property laws.
Except for the limited rights granted to you to access and use the Services during your subscription, we reserve all rights.
You may not remove, obscure, or alter proprietary notices.

If you submit feedback or suggestions, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use and exploit them without restriction.

10. Third-Party Services and Subprocessors

We use third-party providers to deliver the Services, including:

Google Firebase (authentication) https://firebase.google.com/terms
Amazon Web Services (AWS) (storage) https://aws.amazon.com/service-terms/
Paddle (billing and payments) https://www.paddle.com/legal

11. Privacy, Data Protection, and Data Processing

Privacy Policy. Our processing of personal data is described in our Privacy Policy.
Roles. As between you and us:
- For personal data that we process to provide the Services to you about your end users, you are the Controller (or Business under the CCPA) and we are the Processor (or Service Provider/Contractor).
- For personal data we process to manage our relationship with you (e.g., your account, billing, communications), we are an independent Controller/Business.
International Transfers. We may transfer personal data internationally, including to countries that may not provide the same level of data protection. We rely on appropriate transfer mechanisms such as the EU Standard Contractual Clauses and the UK Addendum.
Security. We implement technical and organizational measures designed to protect personal data and the Services. You are responsible for securing your properties and credentials and for configuring privacy controls in your implementation.
Incident Notification. We will notify you without undue delay after becoming aware of a personal data breach affecting Customer Personal Data, in accordance with the DPA.
Data Subject Requests. We will reasonably assist you in responding to requests from individuals to exercise their rights under applicable law, as described in the DPA.
Retention and Deletion. We retain Customer Data in accordance with your configuration and our policies. Upon termination or your written request, we will delete or return Customer Personal Data, subject to legal retention requirements.
Cookies/SDKs. Your use of cookies, SDKs, or similar technologies via the Services must comply with applicable consent and disclosure requirements (e.g., ePrivacy Directive and GDPR in the EU).

CCPA/CPRA Service Provider Certification. We will not sell or share (as defined under the CCPA/CPRA) Customer Personal Information we process to provide the Services, nor use it for purposes other than providing the Services, improving them, detecting security incidents, preventing fraud, or as permitted by law/your instructions.

12. API and Developer Terms

We grant you a limited, revocable, non-exclusive right to use our APIs, SDKs, and developer tools to integrate the Services into your applications, subject to these Terms and any published API documentation.
Do not exceed stated or reasonable rate limits; we may throttle or suspend excessive or abusive usage.
You must implement industry-standard security practices to protect API keys and secrets.

13. Service Levels and Support

We aim for high availability but do not guarantee uninterrupted Service. Planned maintenance or unforeseen downtime may occur.
Standard support is provided via email during business hours. Enhanced support may be available on paid plans or by agreement.

14. Beta/Preview Features

We may offer features labeled alpha, beta, preview, or evaluation. These may be provided “as is,” may contain bugs, and may be discontinued at any time. Your use is voluntary and at your own risk.

15. Compliance; Platform and Export

You are responsible for complying with applicable laws and platform rules (e.g., Apple App Store, Google Play, carrier/ISP policies).
You represent that you and your end users are not located in, under the control of, or a national or resident of any country or region subject to comprehensive sanctions, and are not on any government restricted lists.
You agree to comply with all applicable export control and sanctions laws.

16. Confidentiality

Each party may access the other party’s Confidential Information. Each party agrees to use the other’s Confidential Information only to perform under these Terms, protect it with reasonable care, and not disclose it to third parties except to employees, contractors, and subprocessors who need to know and are bound by confidentiality obligations.

17. Suspension and Termination

You may terminate your account at any time via the dashboard or by contacting us. Fees paid are non-refundable except as required by law.
We may suspend or terminate your access if you materially breach these Terms, violate the Acceptable Use Policy, fail to pay fees, or if necessary to protect the Services or others.
Upon termination, your right to access the Services ends. We will handle Customer Data in accordance with Section 11 and the DPA.

18. Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and that the Services will be uninterrupted, error-free, or free of harmful components.
You are responsible for your configurations, routing rules, link destinations, and compliance with consent/notice requirements for analytics and tracking.

19. Limitation of Liability

To the fullest extent permitted by law:

Neither party will be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or lost profits, revenues, goodwill, or data, even if advised of the possibility of such damages.
Each party’s aggregate liability arising out of or related to these Terms will not exceed the amounts paid or payable by you to us for the Services in the twelve (12) months prior to the event giving rise to liability.

The foregoing limitations do not apply to liability for death or personal injury caused by negligence, willful misconduct, breach of confidentiality, or your payment obligations.

20. Indemnification

You will defend, indemnify, and hold harmless Caelis, its affiliates, and their officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) your Customer Content or Customer Data; (c) your breach of these Terms; or (d) your violation of any law or third-party rights.

We will provide notice of any indemnified claim and reasonably cooperate at your expense. You may not settle a claim without our prior written consent if it imposes an obligation on us or admits fault on our part.

21. Changes to the Services or Terms

We may modify the Services and these Terms from time to time. If we make material changes, we will provide notice (e.g., via the Service, email, or posting). Changes become effective on the stated effective date. If you continue using the Services after the changes take effect, you accept the updated Terms. If you do not agree, you must stop using the Services.

22. Governing Law and Dispute Resolution

Governing Law: These Terms are governed by the laws of The Republic of Cameroon, without regard to conflict of law principles.
Venue: The courts located in Cameroon shall have exclusive jurisdiction over any dispute not subject to arbitration.
Optional Arbitration and Class Waiver (if applicable): If elected by Caelis, disputes will be resolved by binding arbitration, on an individual basis; you waive any right to participate in a class or representative action. Details will be provided in a supplemental arbitration notice.

Nothing in this section limits either party’s right to seek injunctive or equitable relief.

23. DMCA/Copyright Policy

If you believe content accessible via the Services infringes your copyright, please send a notice by email with:

Your contact details,
A description of the copyrighted work and the allegedly infringing material,
The location (URL) of the infringing material,
A statement of good-faith belief, and
A statement under penalty of perjury that the information is accurate and you are authorized to act.

24. Children

The Services are not directed to children, and you may not use the Services to knowingly collect personal data from children under the age of 16 (or as defined by applicable law) without verifiable parental consent and our prior written approval.

25. Assignment; Force Majeure; Miscellaneous

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
Neither party is liable for failure or delay due to events beyond its reasonable control (force majeure).
These Terms, together with any order forms, the Privacy Policy, and the DPA, constitute the entire agreement and supersede prior agreements on the subject.
If any provision is unenforceable, the remainder remains in effect.
No waiver is effective unless in writing and signed by the waiving party.
No agency, partnership, or joint venture is created by these Terms.

26. Notices

Legal notices to Caelis: [email protected]
Notices to you: via the Services, email, or your account contact details.

27. Definitions

“Aggregated Data” means data that is combined and de-identified so it cannot reasonably be used to identify a natural person or you.
“Confidential Information” means non-public information disclosed by a party that is designated confidential or reasonably should be understood to be confidential.
“Controller,” “Processor,” “Personal Data,” “Processing” have the meanings set out in the GDPR; “Business,” “Service Provider,” “Sell,” “Share,” and “Personal Information” have the meanings set out in the CCPA/CPRA.

Questions?

General support: [email protected]

This document is provided for general informational purposes and should be reviewed by your legal counsel to ensure compliance with your specific use case and applicable law.

Terms of Service

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